Indicates whether a customer wants a definable announcement to callers prior to placing them in a queue or connecting them to an available operator or automated operator system.
VALID ENTRIES:
First Position Identifies the Activity
Y = Install
C = Change
R = Remove
W = Waived
Second Position is an optional entry that indicates the type of Branding being requested.
A = Electronic Response System
B = Switch
C = Both
NOTE 1: When the first position is populated with a "Y" or "C", and the second position is blank, the announcement must be populated in the ANNC field.
USAGE: This field is conditional.
NOTE 1: Optional when the TRFTYP field on the Trunking Form is “DA”, “DC”, “NA”, “ND” or “OP”, otherwise prohibited.
DATA CHARACTERISTICS: 2 alpha characters
EXAMPLE: Y