Identifies the customer's announcement to callers prior to them being placed in a queue or connecting them to an available operator or automated operator system.
USAGE: This field is conditional.
NOTE 1: Required when the first position of the BRAND field is "Y" or "C", and the second position of the BRAND field is blank, otherwise prohibited.
DATA CHARACTERISTICS: 40 alpha/numeric characters
EXAMPLE: T H A N K Y O U F O R U S I N G A B C
C O M P A N Y