RCODE - Reason Code

Identifies the reason the provider has placed this service request in jeopardy status.

NOTE 1: This indicates the ASR (PON) has a condition that impacts the critical date(s).

VALID ENTRIES:

1A = Inter Office Facility Shortage

1B = Scheduling/Work Load

1C = Customer Not Ready

1D = No Loop Available

1E = End User Not Ready

1F = Provider Missed Appointment

1G = No Access to End User Premise

1H = Central Office Freeze

1J = Special Construction

1K = Natural Disaster (Flood, etc.)

1L = Frame Due Time Cannot Be Met

1M = Due Date Cannot Be Met

1N = Due Date and Frame Due Time Cannot Be Met

1P = Other

1Q = Assignment Problem

1R = Customer Could Not Be Reached

1S = Building Not Ready, Customer Will Advise

1T = Pole At Site Not Set

1U = Permit or Easement Issue

1W = Entrance Facilities Required

1X = Not Technically Feasible

1Y = No Central Office Equipment Available

1Z = Other Exchange Company Not Ready

USAGE: This field is conditional.

NOTE 1: Required when the CNT field is “B”, “F”, “G”, or “H”, otherwise prohibited.

DATA CHARACTERISTICS: 2 alpha/numeric characters

EXAMPLE:

1

P