May identify a customer location as “Unstaffed” and request the provider call the LCON at a desired time prior to ‘dispatch out’ of a service technician, or a coordination call based on a providers’ existing process for service installation or disconnect .
VALID ENTRIES:
1st Character
A = Unstaffed Service Delivery Location
NOTE 1: Defines the service delivery location as “Unstaffed” requiring coordination with LCON prior to technician dispatch.
2nd and 3rd Character
01 – 99 Hours
NOTE 1: The desired number of hours prior to dispatch to facilitate access for the service technician.
USAGE: This field is optional.
DATA CHARACTERISTICS: 3 alpha/numeric characters
EXAMPLES: 0 4
A 1 2
A
NOTE 1: This example represents an “Unstaffed” site requiring LCON coordination based on a providers existing process.